Paying for your LYCATALK is very easy. You can pay for your LYCATALK using our secure
(A) TOP UP Voucher
A customer can walk into any Lycatalk top up voucher available Shops & pay the money
& get his prepaid account topped up voucher. Lycatalk TOP UP voucher is available
(B) Auto Top Up
You can use your debit / credit card to automatically top your account up.
This means that when your account reaches a certain level - usually 10, we will
automatically top up your account with a pre-set amount of money from your registered
debit/credit card that has been agreed and preset by you.
This saves you the problem of having to remember to top up your account and means
that you seldom run out of credit on your accounts and do not experience the undue
You can also set your maximum levels of credit for each day or month allowing you
even more control of your account by visiting our website www.lycatalk.co.uk
You may also set-up auto top-up by calling our customer services.
Please note that if the payment is declined during top-up you may not be able to
make calls using the service.
(C) Web Site Top Up
You can also top up your account online. All you need to do is:
- log in to your account by entering your account number and password,
- Click on Top-up Account.
- Enter the last 6-digits of your registered credit card or debit card number, you
wish to use
- click RETRIEVE
- Select the type of card
- enter the amount you wish to top up your account by
- Ensure all mandatory fields are filled
- Click Proceed to move to the next page and Proceed to confirm.
- All online payments are made over our secure connections.
(D) IVR Top UP
If you have registered a credit or debit card with us you can top up your account
by 10, using IVR.
Simply dial the access number from your registered line and then key in "*" then
"3" on your phone once you are connected to the service and follow the prompts -
(Please see How to use guide for instructions on IVR Top-up)